The overall goal of the patient care system is to model ethical and responsible professional behavior while providing dental treatment to a diverse patient population which meets the standard of care. Specific goals are to :

• Establish and maintain a professional and mutually satisfying relationship with patients.
• Deliver appropriate and quality care.
• Provide patient with information about the practice and the care available and ensure the patient understands the terms on which care is offered
• Explain treatment options and agree clinical decisions with the patient explaining the possible risks involved with each option
• Refer to specialists for investigation or treatment as appropriate and without undue delay
• Make appropriate emergency services available to patients.
• Provide patients with a safe and clean environment for the delivery of oral health care services.
• Provide a recall program to monitor the oral health of the patients.

AM Smiles Dental Care is committed to enhance patient satisfaction by excellence in Dental Care Services and offer the best in terms of treatment using cutting edge technology. We also aim to provide all aspects of patient care with continual improvement to our Quality Management System and by meeting all applicable requirements related to Dental Services. We aim to achieve the best results for our patients through clear policies and systems and appropriately trained and competent team members. We evaluate our practice on a regular basis through audit, peer review and patient feedback and monitor the effectiveness of our quality assurance procedures.

Our objectives are to offer clinical excellence by our experienced clinicians, using latest quality equipment, appliances and materials to achieve optimum results and patient satisfaction; while placing a high emphasis on prevention, oral health education and building close relationships with our patients.